C-power and battery LED Indicators
To turn on your C-power or battery:
No lights are on if the C-power is off.
No lights are on when you begin a start-up
Press and hold the Orange Button until you see four magenta lights, about 5 seconds. Then release to turn on the QiKPAC CARRY.
You will see the four magenta-colored LED lights turn on from left to right (->) in one-second intervals.
When all four LED lights are on and the USB-C is lit green, you have a successful start-up
To turn off your C-power or battery:
Under normal operation, there is a single flashing red light and a the USB-C port is green.
After three flashes of magenta light, the C-power will be shut down.
The USB-C port is green when you begin the shutdown. You may also have a single red light if your charge is less than 20%.
Press and hold the Orange Button until you see four magenta lights, about 5 seconds. Then release it when the four lights are off.
The four magenta lights will appear, then turn off from right to left (L<-R) in one-second intervals. When all lights are off, you have a successful shutdown.
When your C-power or battery is being charged:
A fully charged battery displays four solid blue lights when mounted on a charging station.
Four Solid Blue Lights
The battery is fully charged.
A battery that is nearly depleted will have a flashing red light when mounted on a charging station.
Four Flashing Blue Lights
The battery is 80-100% charged.
Three Flashing Blue Lights
The battery is 60-80% charged.
Two Flashing Blue Lights
The battery is 40-60% charged.
One Flashing Blue Light
The battery is 20-40% charged.
One Flashing Red Light
The battery is 0-20% charged.
To check your remaining power when your C-power or battery is in service and not being charged.
In normal operation, the USB-C port will have a continuous green light and a single red light will flash about every 5 seconds. To begin checking the power status, press and release the orange button.
Depress the orange button and release.
If you depress the orange button for more than 9 seconds, your C-power will begin its shutdown sequence.
After you release the button, indicator lights will appear for 10 seconds.
A battery that is nearly depleted will have a continuous red light when in service and not placed on a charging station.
Four Blue Lights
The battery is 80-100% charged.
Three Blue Lights
The battery is 60-80% charged.
Two Blue Lights
The battery is 40-60% charged.
One Blue Light
The battery is 20-40% charged.
One Red Light
This light will turn on whenever the battery charge is less than 20% and does not require the orange button to be depressed to indicate battery status.
Important Safety Considerations
What you see when the power control system detects an anomaly.
The Respond! power control system is engineered with important, best-effort safeguards to avoid issues that might damage your battery or your devices.
If you see a single continuous red light in this position,
The control system has detected a device that is trying to draw too much power. It could be a connected device, a sit-stand mechanism, or a damaged USB cable that has developed a short circuit.
Once you disconnect the offending device or cable, you can reset the battery controls by simply depressing the orange button as you would on startup. This will clear the light and allow you to continue to use the battery.
If you see two continuous red lights in these positions,
the charging temperature is out of range, either less than 10 degrees C or more than 45 degrees C.
Once the battery is within an acceptable temperature range, the system will clear the light without any assistance and you can return to charging the battery.
If you see three continuous red lights in these positions,
the discharging temperature is out of range, either less than -20 degrees C or more than 60 degrees C.
Once the battery is within an acceptable temperature range, the system will clear the light without any assistance and you can return to discharging the battery.